This transition module offers learners with advanced ITIL expertise a quick, cost-effective way to upgrade to the new ITIL, through a clear learning path and dual-exam package.
The Managing Professional Transition (Version 5) module enables experienced practitioners to update their ITIL knowledge without repeating content they have already covered.
Upon successful completion, learners will develop a clear understanding of how to:
- Manage digital products and services
- Apply value chain activities
- Embed experience and transformation into service management practices