Cisco Selling Business Outcomes (OUTCOMES)

Course Description Schedule

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About this Course

Selling Business Outcomes is the foundation of Cisco’s business sales skills curriculum. This one day course builds core knowledge and abilities for selling technology services and solutions with a business outcome focus.

This one day course enables individuals to:

  • better understand the customer business context.
  • identify how technology solutions can be positioned to meet customer-defined needs or business outcomes.
  • generate increased opportunity pipeline, revenue and profit for Cisco and/or Channel Partners.

The course prepares you for the Cisco Selling Business Outcomes (810-403) exam.

Who should attend

This training is intended for individuals in sales roles, including Account Managers, Sales Specialists and System Engineers within Cisco and its Channel Partner companies.


This course is part of the following Certifications:

Class Prerequisites


What You Will Learn

Following completion of this one day course, students will be able to:

  • Explain the tenets, principles, and approach to business outcomes sales
  • Articulate the customer environment for purchasing and adopting technology solutions
  • Describe opportunities for revenue and customer impact across industry verticals
  • Discuss critical success factors and key performance indicators for business outcomes sales
  • Identify key customer decision makers, influencers, and expectations
  • Explain the financial drivers that impact business outcome sales
  • Prepare a customer focused action plan and business outcomes story
Classroom Training
Modality: G
  • Canada: CAD 1,550
  • Cisco Learning Credits: 11 CLC
Dates and Booking
Online Training
Modality: L

Duration 1 day

  • Canada: CAD 1,550
  • Cisco Learning Credits: 11 CLC
Dates and Booking
Click on town name to bookSchedule
This is an Instructor-Led Classroom course
This computer icon in the schedule indicates that this date/time will be conducted as Instructor-Led Online Training.
This is a FLEX course, which is delivered both virtually and in the classroom.

Currently there are no training dates scheduled for this course.  For enquiries please write to

United States
Dec 11, 2017 Online Training 09:00 US/Central Enroll