Troubleshooting Cisco Wireless Enterprise Networks (WITSHOOT)

Course Description Schedule Course Outline
 

Course Content

Troubleshooting Cisco Wireless Enterprise Networks (WITSHOOT) helps you prepare for the CCNP-Wireless certification. You will learn guidelines for troubleshooting Wi-Fi architectures of Cisco wireless components. You will also learn the tools and methodologies needed to identify and resolve client connectivity, performance, and RF issues.

Who should attend

  • Senior Wireless Network Engineer
  • WLAN Engineer
  • Wireless Consulting Engineer
  • Wireless Network Planning Engineer
  • Wireless Implementation Engineer

Certifications

This course is part of the following Certifications:

Course Objectives

Upon completing this course, you will be able to:

  • Describe the Troubleshootinging Methodology
  • Troubleshoot AP Joining Issues
  • Troubleshoot Client Connectivity Issues
  • Identify and Locate RF Interferences
  • Troubleshoot Client Performance Issues
  • Identify Common Wired Infrastructure Issues Based on the Output From Common Troubleshooting Tools
  • Troubleshoot WLC and AP High Availability Issues

Follow On Courses

Outline: Troubleshooting Cisco Wireless Enterprise Networks (WITSHOOT)

Module 1: Identify Common Troubleshooting Approaches

  • Network troubleshooting methodology
  • Common Show and Debug Commands
  • Packet Captures
  • RF Spectrum Analysis
  • Cisco Prime Infrastructure as a troubleshooting tool
  • Ekahau and MetaGeek troubleshooting capabilities
  • WLCCA Tool
  • Message Logging

Module 2: Identify Wireless Infrastructure Issues

  • Troubleshooting of Client Connectivity Issues
  • Interference Devices and RF Propagation Issues
  • Troubleshooting RF Signal Issues with Ekahau
  • Issues Affecting Client Performance
  • Client Performance Troubleshooting Tools
  • Cisco Wireless LAN Controller (Cisco WLC) CLI tools

Module 3: Identify Core Wireless Infrastructure Issues

  • AP-to-controller Issue Troubleshooting
  • CAPWAP AP Join Process Troubleshooting
  • Cisco WLC tools
  • Cisco WLC Example Scenarios
  • Converged Access Scenarios
  • AP Failover Troubleshooting
  • Wireless-Related Wired Infrastructure Issues
  • IP, DHCP, and DNS Issues
  • VLANs, trunks and PoE Issues
  • Cisco FlexConnect Troubleshooting

Module 4: Identify Wireless Security Issues

  • Client Authentication Issues troubleshooting
  • Best practice approaches for troubleshooting
  • Guest access Troubleshooting Options
  • RF-Related Security Threats and Issues
  • Non-802.11 Interferers Troubleshooting and Issues

Labs:

  • Challenge 1: Client Authentication Failure
  • Challenge 2: Client Connection Failure
  • Challenge 3: Client Unable to See the Employee WLAN
  • Challenge 4: Poor Performance on 2.4 GHz
  • Challenge 5: APs Are Not Joining the Controller, Example 1
  • Challenge 6: APs Are Not Joining the Controller, Example 2
  • Challenge 7: Client Roaming Is Not Handled Seamlessly
  • Challenge 8: No Access to wlc1 from the Network, Example 1
  • Challenge 9: No Access to wlc2 from the Network, Example 2
  • Challenge 10: New 802.11ac APs Are Not at Maximum Performance
  • Challenge 11: FlexConnect Local Switched WLAN Issue
  • Challenge 12: FlexConnect APs Cannot Authenticate New Users
  • Challenge 13: APs Are Not Joining the Controller, Example 3
  • Challenge 14: Client Authentication Failure
  • Challenge 15: Guest Web Authentication Failure
  • Challenge 16: Additional Client Authentication Issues
Classroom Training
Modality: C

Duration 3 days

Price
  • Canada: CAD 3,460
  • Cisco Learning Credits: 27 CLC
Dates and Booking
Online Training
Modality: L

Duration 3 days

Price
  • Canada: CAD 3,460
  • Cisco Learning Credits: 27 CLC
Dates and Booking
E-Learning Cisco Digital Learning
Modality: P
Price
  • Canada: CAD 1,095
  • Cisco Learning Credits: 8 CLC
Buy E-Learning
 
Click on town name to book Schedule
This is an Instructor-Led Classroom course
This computer icon in the schedule indicates that this date/time will be conducted as Instructor-Led Online Training.
This is a FLEX course, which is delivered both virtually and in the classroom.
  *   This class is delivered by a partner.
Canada

Currently there are no training dates scheduled for this course.  For enquiries please write to info@fastlaneca.com.

United States
Feb 26-28, 2019 Online Training 09:00 US/Central * Enroll
May 28-30, 2019 Online Training 09:00 US/Central * Enroll
Jul 30-Aug 1, 2019 Online Training 09:00 US/Central * Enroll
Oct 1-3, 2019 Online Training 09:00 US/Central * Enroll
Nov 25-27, 2019 Online Training 09:00 US/Central * Enroll
Europe
Germany
Feb 13-15, 2019 Munich Enroll
Mar 6-8, 2019 Hamburg Enroll
Mar 20-22, 2019 Berlin Enroll
Apr 3-5, 2019 Frankfurt Enroll
Apr 24-26, 2019 Hamburg Enroll
May 27-29, 2019 Düsseldorf Enroll
Jun 17-19, 2019 Münster Enroll
Jul 3-5, 2019 Stuttgart Enroll
Jul 17-19, 2019 Hamburg Enroll
Jul 31-Aug 2, 2019 Munich Enroll
Austria
Jun 17-19, 2019 Vienna (iTLS) Enroll
Oct 21-23, 2019 Vienna (iTLS) Enroll
Bulgaria
Dec 2-4, 2019 This is a FLEX event Sofia Course language: English Enroll
Online Training Time zone: Europe/Sofia Enroll
France
May 20-22, 2019 Paris Enroll
Dec 2-4, 2019 Paris Enroll
Hungary
Sep 2-4, 2019 This is a FLEX event Budapest Course language: English Enroll
Online Training Time zone: Europe/Budapest Enroll
Italy
Feb 18-20, 2019 Rome Enroll
May 20-22, 2019 Milan Enroll
Jun 10-12, 2019 Rome Enroll
Jul 22-24, 2019 Milan Enroll
Oct 28-30, 2019 Rome Enroll
Dec 2-4, 2019 Milan Enroll
Portugal
Feb 18-20, 2019 Lisbon Enroll
May 27-29, 2019 Lisbon Enroll
Aug 26-28, 2019 Lisbon Enroll
Nov 25-27, 2019 Lisbon Enroll
Slovakia
Oct 21-23, 2019 This is a FLEX event Bratislava Enroll
Online Training Time zone: Europe/Bratislava Enroll
Slovenia
Apr 1-3, 2019 This is a FLEX event Ljubljana Course language: English Enroll
Online Training Time zone: Europe/Ljubljana Enroll
Spain
Feb 11-13, 2019 Madrid Enroll
May 20-22, 2019 Madrid Enroll
Aug 19-21, 2019 Madrid Enroll
Nov 18-20, 2019 Madrid Enroll
Switzerland
Feb 13-15, 2019 Zurich Enroll
May 13-15, 2019 Zurich Enroll
Jul 31-Aug 2, 2019 Zurich Enroll
Oct 28-30, 2019 Zurich Enroll
United Kingdom
Feb 13-15, 2019 This is a FLEX event London (Int Hse) Enroll
Online Training Time zone: Europe/London Enroll
May 29-31, 2019 This is a FLEX event London (Int Hse) Enroll
Online Training Time zone: Europe/London Enroll
Aug 28-30, 2019 This is a FLEX event London (Int Hse) Enroll
Online Training Time zone: Europe/London Enroll
Nov 13-15, 2019 This is a FLEX event London (Int Hse) Enroll
Online Training Time zone: Europe/London Enroll
Latin America
Argentina
Apr 3-5, 2019 Online Training Time zone: America/Buenos_Aires Enroll
Aug 21-23, 2019 Online Training Time zone: America/Buenos_Aires Enroll
Nov 27-29, 2019 Online Training Time zone: America/Buenos_Aires Enroll
Brazil
May 6-8, 2019 Online Training Time zone: America/Sao_Paulo Enroll
Aug 26-28, 2019 Online Training Time zone: America/Sao_Paulo Enroll
Nov 25-27, 2019 Online Training Time zone: America/Sao_Paulo Enroll
Chile
Jun 3-5, 2019 Online Training Time zone: America/Santiago Enroll
Oct 7-9, 2019 Online Training Time zone: America/Santiago Enroll
Colombia
May 6-8, 2019 Online Training Time zone: America/Bogota Enroll
Nov 6-8, 2019 Online Training Time zone: America/Bogota Enroll
Costa Rica
May 13-15, 2019 Online Training Time zone: America/Costa_Rica Enroll
Dec 9-11, 2019 Online Training Time zone: America/Costa_Rica Enroll
Mexico
Jul 10-12, 2019 Online Training Time zone: America/Mexico_City Enroll
Peru
Mar 25-27, 2019 Online Training Time zone: America/Lima Course language: Spanish Enroll
Sep 11-13, 2019 Online Training Time zone: America/Lima Course language: Spanish Enroll
Middle East
Qatar
Jan 27-29, 2019 Doha Course language: English Enroll
Jul 28-30, 2019 Doha Course language: English Enroll
United Arab Emirates
Jan 27-29, 2019 Dubai Course language: English This course is being delivered by iTLS. Enroll
Apr 28-30, 2019 Dubai Course language: English This course is being delivered by iTLS. Enroll
Jul 28-30, 2019 Dubai Course language: English This course is being delivered by iTLS. Enroll
Oct 27-29, 2019 Dubai Course language: English This course is being delivered by iTLS. Enroll
Africa
Egypt
Feb 3-7, 2019 Cairo 5 days Course language: English Enroll
May 5-7, 2019 Cairo Course language: English Enroll
Jul 28-30, 2019 Cairo Course language: English Enroll
Oct 27-29, 2019 Cairo Course language: English Enroll