Course Overview
The SRE (Site Reliability Engineering) Foundation℠ course is an introduction to the principles & practices that enable an organization to reliably and economically scale critical services. Introducing a site-reliability dimension requires organizational realignment, a new focus on engineering & automation, and the adoption of a range of new working paradigms.
The course highlights the evolution of SRE and its future direction, and equips participants with the practices, methods, and tools to engage people across the organization involved in reliability and stability evidenced through the use of real-life scenarios and case stories. Upon completion of the course, participants will have tangible takeaways to leverage when back in the office such as understanding, setting and tracking Service Level Objectives (SLO’s).
The course was developed by leveraging key SRE sources, engaging with thoughtleaders in the SRE space and working with organizations embracing SRE to extract reallife best practices and has been designed to teach the key principles & practices necessary for starting SRE adoption.
This course positions learners to successfully complete the SRE Foundation certification exam.
Who should attend
The target audience for the SRE Foundation course are professionals including:
- Anyone starting or leading a move towards increased reliability
- Anyone interested in modern IT leadership and organizational change approaches
- Business Managers
- Business Stakeholders
- Change Agents
- Consultants
- DevOps Practitioners
- IT Directors
- IT Managers
- IT Team Leaders
- Product Owners
- Scrum Masters
- Software Engineers
- Site Reliability Engineers
- System Integrators
- Tool Providers
Prerequisites
An understanding and knowledge of common DevOps terminology and concepts and related work experience are recommended.
Course Objectives
The learning objectives for the SRE Foundation course include a practical understanding of:
- The history of SRE and its emergence at Google
- The inter-relationship of SRE with DevOps and other popular frameworks
- The underlying principles behind SRE
- Service Level Objectives (SLO’s) and their user focus
- Service Level Indicators (SLI’s) and the modern monitoring landscape
- Error budgets and the associated error budget policies
- Toil and its effect on an organization’s productivity
- Some practical steps that can help to eliminate toil
- SRE tools, automation techniques and the importance of security
- Anti-fragility, our approach to failure and failure testing
- The organizational impact that introducing SRE brings
Outline: Site Reliability Engineering (SRE) Foundation (SREF)
Course Introduction
- Course Goals
- Course Agenda
Module 1: SRE Principles & Practices
- What is Site Reliability Engineering?
- SRE & DevOps: What is the Difference?
- SRE Principles & Practices
Module 2: Service Level Objectives & Error Budgets
- Service Level Objectives (SLO’s)
- Error Budgets
- Error Budget Policies
Module 3: Reducing Toil
- What is Toil?
- Why is Toil Bad?
- Doing Something About Toil
Module 4: Monitoring & Service Level Indicators
- Service Level Indicators (SLI’s)
- Monitoring
- Observability
Module 5: SRE Tools & Automation
- Automation Defined
- Automation Focus
- Hierarchy of Automation Types
- Secure Automation
- Automation Tools
Module 6: Anti-Fragility & Learning from Failure
- Why Learn from Failure
- Benefits of Anti-Fragility
- Hierarchy of Automation Types
- Shifting the Organizational Balance
Module 7: Organizational Impact of SRE
- Why Organizations Embrace SRE
- Patterns for SRE Adoption
- On-Call Necessities
- Blameless Post-Mortems
- SRE & Scale
Module 8: SRE, Other Frameworks, The Future
- SRE & Other Frameworks
- The Future
Additional Sources of Information
Exam Preparations
- Exam Requirements, Question Weighting, and Terminology List
- Sample Exam Review