ITIL Transformation (Version 5) provides practical, scalable guidance to embed, sustain, and optimize change across products and services. It enables organizations to balance governance, execution, and continual learning to deliver measurable value and build resilience in complex, evolving environments.
ITIL Transformation (Version 5) focuses on:
- Managing transformation in complex and uncertain environments
- Balancing governance, execution, and learning
- Delivering measurable value through structured change
- Strengthening collaboration across stakeholders and value streams
Exams
Questions
- 40 questions
- Multiple choice
Duration
- 90 minutes
- Open book
Minimum required score to pass: 70%