Microsoft Teams General User Training (2203)


Course Overview

This training will show users how to use Teams and the benefits of it. Students will learn everything from what Teams is, what it is used for, best practices, and its features that set i t apart from other applications. Students will be presented a variety of usage scenarios in which the capabilities of Teams will be explained in a live demonstration. Students will be encouraged to participate and ask questions during this training session.

Outline: Microsoft Teams General User Training (2203)

Microsoft Teams Introduction

  • What is Microsoft Teams?
  • Why use Teams?
  • Teams vs other tools

The environment

  • Teams interface
  • Navigation
  • Sections Teams
  • How to Find a Team
  • How to join a Team

Managing Teams

  • How to view Team access


  • What are channels?
  • Create a channel
  • Manage channels
  • Channel tabs
  • Add a tab to a channel


  • Channel Chat
  • @ mentions
  • Private conversations
  • Understanding presence settings
  • Group conversations
  • Calling using Teams
  • Create meetings
  • Reserving rooms when creating meeting invites
  • Adding a room to an existing meeting invite
  • Joining Meetings
  • Managing meetings
  • Conference controls while in a meeting
  • Present content
  • Manage participants

Managing Files

  • How to access files in Teams
  • Managing OneDrive in Teams
  • Adding files to a private chat
  • How to add files to a team channel
  • How to edit Files in Teams
  • Web app editing vs desktop editing

Ease of Access

  • Teams web app
  • Teams for mobile devices

Wrap Up and Q&A

Prices & Delivery methods

Online Training

1 day

  • Online Training: CAD 390
  • Online Training: US$ 295
Classroom Training

1 day

  • Canada: CAD 390


Currently there are no training dates scheduled for this course.