Adopting a Platform Owner Mindset (APOM)

 

Course Overview

Learn the power skills and gain the situational experiences it takes to walk in the shoes of a great ServiceNow Platform Owner! Adopting a Platform Owner Mindset is a 2-day business simulation workshop designed for: anyone in a ServiceNow-related role (from a seasoned admin or developer to a new platform owner) that wants to learn how to make good strategic decisions and navigate pivotal moments in the ServiceNow journey of an enterprise as the best platform owners do to drive the most value for their enterprise. Learn how to be a good steward of the platform, regardless of your technical role.

Course Objectives

  • Navigate pivotal moments in the ServiceNow journey of an organization as the best platform owners do.
  • Develop and practice power skills needed to create and communicate value to key stakeholders.
  • Learn best practices for strategic positioning of the platform, such as governance and organizational change management.
  • Employ tools and techniques to gain deeper insights about the requests and demands stakeholders make of the platform.
  • Connect with like-minded customers who want to learn how to be the best stewards of the platform.

Follow On Courses

Prices & Delivery methods

Online Training

Duration
2 days

Price
  • Online Training: CAD 2,510
  • Online Training: US$ 1,900
Classroom Training

Duration
2 days

Price
  • Canada: CAD 2,510

Click on town name or "Online Training" to book Schedule

Instructor-led Online Training:   This computer icon in the schedule indicates that this date/time will be conducted as Instructor-Led Online Training.
*   This class is delivered by a vendor or third party partner.

United States

Online Training 09:00 US/Central * Enroll
Online Training 09:00 US/Central * Enroll
Online Training 09:00 US/Central * Enroll