Course Overview
This workshop guides teams of 4–6 individuals through designing, building, and reviewing a custom AI agent. Starting with brainstorming and idea selection, teams then use Copilot Studio to create and deploy a prototype agent. The review session offers feedback and recommendations. Participants gain practical experience in agent development, build confidence using Copilot Studio, and receive actionable advice for improving AI solutions.
Who should attend
- End-users/Business users
Prerequisites
Students must have their own CoPilot Studio license.
Course Objectives
- Learn how to build your own AI Agents to help optimize your day-to-day using Copilot Studio.
- Curate an Agent to your specific role such as;
- HR Onboarding Bot: automate the initial onboarding of an employee and answer common questions they may have.
- IT Help Desk Assistant: help employees troubleshoot common issues, reset passwords, and submit tickets.
- Legal Document Retrieval System: help paralegals and legal professionals retrieve legal documents quickly and target information from a knowledge base.
- Automated Service Ticket Escalation: automatically escalate unresolved support tickets.
- Social media Monitoring Agent: summarize social media mentions and sentiment analysis for brand monitoring.
- Maintenance Request Agent: allow quick submission of maintenance requests for equipment or facilities.
Outline: Build your Agent with Copilot Studio (BACS)
- 2-hour Ideation session to define the scope of the agent
- Agent building session where teams work together with the coach on building the agent according to details from the ideation session
- Review session
- 2-hour Post-hack consulting discussing possible agent improvements, extensions, and fixes