Microsoft Dynamics 365 Field Service (MB-240T00)

 

Course Overview

Learn how to effectively configure a Dynamics 365 for Field Service implementation to maximize the tools and features available to efficiently manage a mobile work force.

Course Content

  • Configure Microsoft Dynamics 365 Field Service
  • Configure bookable resources in Dynamics 365 Field Service
  • Schedule crews, facilities, and resource pooling in Dynamics 365 Field Service
  • Work order management, agreements, inventory, and purchasing in Dynamics 365 Field Service
  • Incident types in Dynamics 365 Field Service
  • Inspections in Dynamics 365 Field Service
  • Manage scheduling options in Dynamics 365 for Field Service
  • Customize the schedule board in Dynamics 365 Field Service
  • Deploying Resource Scheduling Optimization
  • Get started with the Dynamics 365 Field Service Mobile application
  • Customize and configure the Dynamics 365 Field Service Mobile application
  • Integrate Dynamics 365 Remote Assist with Dynamics 365 Field Service
  • Customer assets in Dynamics 365 Field Service
  • Set up Field Service to create work orders from IoT data
  • Create custom apps for Dynamics 365 Field Service
  • Gather customer feedback with Dynamics 365 Customer Voice

Who should attend

This course is designed for IT professionals with experience or interest in delivering Field Service solutions for large-scale customers.

Certifications

Prices & Delivery methods

Online Training

Duration
4 days

Price
  • Online Training: CAD 2,395
  • Online Training: US$ 2,395
Classroom Training

Duration
4 days

Price
  • Canada: CAD 2,395

Click on town name or "Online Training" to book Schedule

This is an Instructor-Led Classroom course
Instructor-led Online Training:   This computer icon in the schedule indicates that this date/time will be conducted as Instructor-Led Online Training.
This is a FLEX course, which is delivered both virtually and in the classroom.

United States

Online Training 09:00 US/Eastern 3 days Enroll
Online Training 08:00 US/Pacific 3 days Enroll
Online Training 09:00 US/Central 3 days Enroll
Online Training 09:00 US/Eastern 3 days Enroll
Online Training 09:00 US/Central 3 days Enroll
Online Training 08:00 US/Central 3 days Enroll
Online Training 09:00 US/Eastern 3 days Enroll

Canada

Online Training 08:00 Canada/Eastern 3 days Enroll
Online Training 08:00 Canada/Pacific 3 days Enroll
Online Training 08:00 Canada/Central 3 days Enroll
Online Training 08:00 Canada/Eastern 3 days Enroll
Online Training 08:00 Canada/Central 3 days Enroll
Online Training 08:00 Canada/Central 3 days Enroll
Online Training 08:00 Canada/Eastern 3 days Enroll