Course Overview
Strategic Communication for Leadership Success will equip you with the tools and techniques to communicate with clarity, confidence, and influence across a variety of workplace situations. This course explores how to craft messages that resonate, adapt communication styles to diverse audiences, and build trust through authentic dialogue. Participants will learn how to navigate challenging conversations, inspire teams, and align stakeholders around organizational goals. By the end of the program, you will be prepared to transform everyday interactions into opportunities to motivate, engage, and drive meaningful results.
Who should attend
All professionals who wish to further develop their communication skills.
Prerequisites
To ensure your success, we recommend you first attend the following course, or have equivalent knowledge:
- Communication for Results
Course Objectives
By the end of this course, participants will be able to:
- Recognize the role of strategic communication in effective leadership.
- Craft clear, concise, and compelling messages tailored to different audiences.
- Adapt communication styles to build trust and foster stronger workplace relationships.
- Apply active listening techniques to enhance understanding and collaboration.
- Navigate difficult conversations and resolve conflicts with professionalism and confidence.
- Use storytelling and persuasive communication to inspire and influence others.
- Align communication strategies with organizational goals to drive engagement and results.
- Strengthen executive presence through confident delivery and impactful messaging.
Outline: Strategic Communication for Leadership Success (AICS)
Module One
Effective Communication Strategies
TOPIC A
- Apply Core Communication
- Helpful Workplace Language
- Active Listening Skills
- Elements to Paraphrase
TOPIC B
- Dealing with Communication Overload
- Filtering Through the Noise
TOPIC C
- Communicating Ethically
- Define and align your values
- Open Communication
- Beware of bias
- Lead by example
- Don’t be afraid to admit mistakes
TOPIC D
- Communicating with Influence
- Your Ability to Influence
TOPIC E
- Observing and Controlling Nonverbal Communication
- Nonverbal Com
- Body Language
- Position
- Proximity
- Posture
- Eye Contact
- Gestures
- Guidelines for Observing Nonverbal Communication
Module 2
The Secret Ingredient to Relationship Building
TOPIC A
- Create a Connection with your Team
- Communication Barriers
- Guidelines for Creating Connections
TOPIC B
- Adapting to Different Communication Styles
- Primary Communication Styles
- Collaborator
- Contributor
- Inquisitor
- Director
YOUR LISTENING STYLE
TOPIC C
- Cross-Cultural Communication
- Five Causes of Cultural Barriers
- Overcome Cross-Cultural Barriers
- Embrace Diversity and Accommodate Cultural Differences
- Promote Open Communication
- Lead Open Discussions About Team Norms and Shared Company Culture
- Rally The Team Around a Shared Vision Or Common Cause
Module Three
Communicating During Conflict and Change
TOPIC A
- Communicating Through Conflict
- Organizational Stress
- Stress Management
- Anger Management
- ""I"" Statements
- Mediation
Guidelines for Communicating Through Conflict
TOPIC B
- Communicating Through Change
- Critical Steps for Leading a Team Through Change
- Create a Compelling Case for Change
- Prioritize transparent and consistent communication
- Commit to Consistent Listening and Responding to Employee Needs
- Recognize and celebrate successes, large and small
- Guidelines for Communicating Through Change
Module Four
- Navigating Difficult Conversations
- Overcoming the Challenge of Difficult Conversations
- Five Steps in Discussing Recurring Problems
- Step : Raise the Issue
- The Importance of Follow-Up
- Discussion Is the Difference
PERSONAL ACTION PLAN
- When Not to Give Critical Feedback
- For Giving Feedback To Ensure Understanding
- Guidelines for Giving Constructive Feedback
- Case Study